Awabot Pro Error - "Range finder problem (Error -6305)"

If your Awabot Pro robot is equipped with Assisted Driving LiDAR, you may see a Range finder problem error. This occurs when the system detects an issue with the LiDAR sensor. 

Preliminary checks

Before opening the robot, perform these quick checks:

• Clear obstructions: Ensure nothing is blocking or covering the LiDAR sensor.
• Clean the lens: Wipe the LiDAR lens gently with a clean microfiber cloth.

Troubleshooting steps

If the error persists, follow these steps to inspect the internal connections:

1. Undock the unit: Move the robot away from its charging dock.
2. Power down: Press the power button on the back of the base to shut down the robot.
3. Open the base: Remove the base lid of the robot.
4. Inspect the USB Hub: If your unit includes a USB hub, verify that all connected cables are firmly plugged in.
5. Check LiDAR connection: Ensure the cable connected directly to the LiDAR sensor is seated securely.
6. Restart: Replace the lid and press the power button on the back of the base to power on.
7. Test: Check the interface to see if the error has cleared.

Note: If the error remains, the LiDAR sensor or the robot dock may be defective.