Awabot Pro error - "Range finder problem (Error -6305)"

If your Awabot Pro robot is equipped with Assisted Driving LiDAR, you may see a Range finder problem error. This occurs when the system detects an issue with the LiDAR sensor. 

Preliminary checks

Before opening the robot, perform these quick checks:

• Ensure nothing is blocking or covering the LiDAR sensor.
• Wipe the LiDAR lens gently with a clean microfiber cloth.

Troubleshooting steps

If the error persists, follow these steps to inspect the internal connections:

1. Move the robot away from its charging dock.
2. Press the power button on the back of the base to shut down the robot.
3. Remove the base lid of the robot.
4. If your unit includes a USB hub, verify that all connected cables are firmly plugged in.
5. Ensure the cable connected directly to the LiDAR sensor is seated securely.
6. Replace the lid and press the power button on the back of the base to power on.
7. Check the interface to see if the error has cleared.

Note: If the error remains, the LiDAR sensor or the robot dock may be defective.