To allow someone to connect to your robot, you must invite them to join your organization. While you can invite users via the Awabot Mobile App, the following instructions outline how to use the web-based My Awabot platform.
Note: You must have administrator privileges to invite new users.
How to invite a user
- Log intoyout account to access the My Awabot platform.
- Click Invite a new user.
- Complete the invitation form with the following details:
- Email address: Enter the user’s primary email.
- First and last name: Optional.
- Robot group: Assign the user to a group to grant them access to specific robots.
- User group: Optional.
- Select Include a link to the Awabot App if the user needs to download the desktop application.
- Select Email a copy to myself if you wish to receive a record of the invitation.
- Click Invite User to send the invitation.
Note: If no robot group is assigned, the user can log in but will not see any available robots.
What happens next?
The new user will receive an automated email containing:
- The name of the organization they have joined.
- Their assigned robot groups.
- Their username (email).
- A temporary password (for new accounts).
Note: This temporary password will expire after 15 days.
- A download link for the Awabot App (if selected).
The user's profile will now appear in your Users list, which you can view at any time by selecting Users from the main menu on the My Awabot platform.
Need Assistance? For additional information, click the Support button to submit a request via our web form.