To allow users to access robots, they must be added to a specific robot group. Robot groups enable you to manage permissions, set access times, and apply settings to all robots within that group.
Note: You must be an administrator to perform this action.
How to add users or user groups
- Log into your account to access the My Awabot platform.
- Select the Robots tab from the main menu.
- Select the Robot Group where you want to add members.
- Select the Members tab from the section menu.
- Click +Add Users in the top-right corner.
- Locate the user or user group by typing a name or email in the Search Users field, or find them in the Available Users list.
- Click the user account(s) or user group(s) to select them. Selected accounts will move to the Select Users list.
- Click Add Selected Users to confirm.
Access confirmation
Added users will now appear in the robot group Members list and can access the associated robots according to the group's specific settings.
Note: If a user is not part of a robot group, they will not see or be able to connect to any robots, even if they are members of the organization.
Need Assistance? For additional information, click the Support button to submit a request via our web form.