Password reset

If you forget your password, you can reset it to regain access to your account. 

Password requirements

Your new password must meet the following security criteria:

• At least 8 characters long
• Contains at least 3 of the following:
  • Uppercase letters
  • Lowercase letters
  • Numbers
  • Special characters (.,!-)

How to reset your password

1. Go to the My Awabot platform login page.
2. Click Forgot your password?
3. Enter the email address associated with your account.
4. Click Send reset email.
5. Check your inbox for a reset link.
6. Enter your new password as prompted.
7. Click Update password.

Notes: 

• This password reset feature is not available for accounts using third-party authentication, such as Google or SAML SSO. If you use these services, please manage your password through your identity provider.
• If you do not receive the reset email, check your spam folder or contact your administrator to verify your account details.