Awabot One Robot - Checking SSD status and capacity

Required Tools:

• Symptomatic Awabot One robot
• Its charging dock
• A USB keyboard

Verification steps:

• Reset your robot's motor board.
• Connect the USB keyboard to the robot.
• Connect your robot to its charging dock.
• Immediately begin pressing the Delete key [Del] repeatedly to open the BIOS.
• Arrow right on your keyboard to navigate to the Advanced tab.
• Arrow down to select SATA Configuration and press Enter.

SSD diagnostic

Once in the SATA Configuration menu, observe the information displayed on the screen regarding the hard drive:

• Functional drive: The SSD should appear in the list and display a standard capacity of 4 GB or 8 GB. If this is the case, you can take a picture of the screen for the support team.
• Defective drive: If the drive does not appear on the screen at all, or if it displays a capacity of 0, it means that the internal SSD is unfortunately defective.

Exiting the BIOS

• Once the verification is complete, press the Escape key [Esc] to exit the BIOS.

Note: It may happen that the drive appears but is still defective. The support team will be able to confirm this based on the robot's symptoms.