If you plan on using your Awabot Pro robot at a hotel or convention center, coordinate with the venue's IT team in advance.
Network requirements
- Bandwidth: 3 Mbps upload and 3 Mbps download.
- WiFi: A 5 GHz network is strongly recommended for high-traffic areas.
- Firewall: Open UDP ports 6868 thru 6871.
Bypassing captive portals
Event WiFi often uses a captive portal (login page). To bypass this, provide the venue IT team with your robot's MAC address to be whitelisted:
- Connect a USB keyboard to the robot.
- Navigate to Robot Settings > About.
- Provide the MAC addresses listed for WiFi #1 and WiFi #2.
Connecting through captive portals
If bypassing is impossible, you will need to go through the captive portal.
Note: Connection time may be limited to a few hours, requiring the procedure to be repeated.
Need Assistance? For additional information, click the Support button to submit a request via our web form.